Helping to Transform Las Vegas & Hospitality
we could predict what offers would resonate with Guests well in advance of their arrival
we could marry that data with available or distressed inventory to maximize yield and Guest experience
we could recognize a Guest upon arrival and surface their full profile to every Guest facing Employee
we could trigger real-time offers based on a Guests proximity, ADT and affinities
we could begin curating the Guests next visit while they are still in trip
we could listen to and take action on all of their comments, complaints, reviews and suggestions in real time
well, we can and we are.
How to use Salesforce Analytics (Wave) for hotel audits.